Terms of service

📜 Terms of Service – DRAKONIS

Welcome to DRAKONIS. By accessing our website and placing an order, you agree to comply with the following Terms of Service. Please read them carefully.

🛍️ General Conditions

By using this site, you confirm that you are at least 18 years old or using it under supervision.
You agree not to use our products or services for any illegal or unauthorized purpose.
We reserve the right to refuse service, cancel orders, or block users at our discretion.

🧾 Products & Pricing

All products are subject to availability.
We reserve the right to:
- Limit quantities per order
- Discontinue products anytime
- Change pricing without prior notice
We try to display accurate colors and details, but slight variations may occur due to screen differences.

💳 Payments

We accept prepaid payments and Cash on Delivery (COD), where applicable.
You agree to provide accurate billing and contact details.
Fraudulent or suspicious transactions may be cancelled without notice.

🚚 Shipping & Delivery

Orders are processed within a reasonable timeframe.
Delivery timelines are estimates and may vary due to courier delays, location, or unforeseen issues.
DRAKONIS is not responsible for delays once the order has been shipped.

🔁 Returns, Refunds & Exchanges

We offer a 14-day return and exchange policy.
Please refer to our Return & Refund Policy for full details.
We reserve the right to refuse returns that do not meet eligibility criteria.

💥 Cash on Delivery (COD) Policy (Important)

To maintain fair usage and prevent misuse:

COD orders may require order confirmation via SMS/WhatsApp/email.
We reserve the right to:
- Cancel unverified COD orders
- Restrict COD access for users with repeated failed deliveries
If a customer refuses delivery without valid reason, future orders may be restricted or prepaid-only.
Shipping charges (if any) may not be refunded for failed COD orders.

🚫 Prohibited Activities

You agree not to:

Use the website for unlawful or fraudulent activities
Attempt to hack, disrupt, or damage the website
Upload viruses, spam, or malicious code
Misuse discount codes, offers, or return policies

Violation may result in account suspension or legal action.

🧠 Intellectual Property

All content on this website (logos, graphics, text, product designs) is owned by DRAKONIS.
Unauthorized use, copying, or reproduction is strictly prohibited.

⚠️ Limitation of Liability

DRAKONIS shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
All products are provided “as available” without warranties unless explicitly stated.